If you'd like to return an item you purchased from Gawharet El Fan for a full refund, you need to do so within 14 days of purchase. You will be responsible for the return postage. All of our instruments and accessories are covered under this policy, and you may return your item for any reason, subject to the exceptions below.
In certain situations, you may only be given a partial refund, or your refund might be rejected. This is in situations where:
Our refund process is designed to be as simple as possible, please below for the steps you must take in order to process your refund:
Late or Missing Refunds
To check the status of a refund, please Contact Us. Please ensure you have checked your bank account balance before contacting us.